Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What We Collect

We may collect:

  • Your name and contact details when you book or inquire.

  • Health or treatment information: Medical history, health questionnaires, consultation records, treatment records, clinical notes, consent forms.

  • Website usage data via cookies (to improve your experience).

Photographs

We may take clinical photographs before, during, and after treatment to:

  • Assess treatment suitability

  • Monitor treatment progress

  • Maintain accurate clinical records

These photographs form part of your confidential medical record and will never be shared or uploaded to social media without your consent.

How We Use Your Data

We use your data to:

  • Manage appointments and communicate with you.

  • Provide personalised treatments.

  • Improve our website and services.

Sharing Your Information

We never sell your data. We only share it:

  • With medical professionals, if required for your treatment.

  • If legally required.

Your Rights

You have the right to:

  • Access your data.

  • Correct or delete it.

  • Withdraw consent at any time.

Security

We prioritise the protection of your data by using secure systems and industry best practices at every step.

Cookies

We use cookies to improve your browsing experience. You can turn them off in your browser settings.

Contact

If you have questions about your privacy, please contact us at info@primherts.co.uk